SHIPPING METHOD: We ship via United Parcel Service (UPS) Ground. Shipping rates are calculated at checkout. All orders will be processed within 7 business days of ordering (excluding weekends and holidays). Please note, we are a one-woman show and we appreciate your patience. We are not responsible for weather delays, postal holidays or carrier delays.

Lost or Missing Packages: Bull City Olive Oil is not responsible for items lost or damaged in shipping. Occasionally a carrier will mark an item as "delivered". Please be certain to check front porch, back porch, side entry doors, garages and with your neighbors before reporting a package as missing. You will be provided a tracking number when packages ship.

If an item is missing from your shipment, you must notify us within 72 hrs of delivery of package for replacement or refund.